As a nurse, one of the most vital roles we have is to communicate clearly and effectively with everyone in the interdisciplinary care team. This course will talk you through how to be confident in your communication, as well as the best practices for communicating with patients, family members, UAP’s, other nurses, other departments, and providers. This course will also talk you through best practices for handoff report, either between shifts or when transferring a patient. Whether you are a new nurse, new to a unit, or a seasoned nurse wanting to brush up on communication skills, this course is for you!
Upon completion of this course, you will be able to…
- Implement practical ways to feel more confident in your communication in your role as a nurse.
- Discuss key points for appropriate communication with patients and their family members.
- Discuss key points for appropriate communication with various members of the interdisciplinary team.
- Perform an appropriate SBAR Handoff Report during shift change or when transferring a patient.
Cornell Note-Taking System Instructions:
- Record: During the lecture, use the note-taking column to record the lecture using telegraphic sentences.
- Questions: As soon after class as possible, formulate questions based onthe notes in the right-hand column. Writing questions helps to clarifymeanings, reveal relationships, establish continuity, and strengthenmemory. Also, the writing of questions sets up a perfect stage for exam-studying later.
- Recite: Cover the note-taking column with a sheet of paper. Then, looking at the questions or cue-words in the question and cue column only, say aloud, in your own words, the answers to the questions, facts, or ideas indicated by the cue-words.
- Reflect: Reflect on the material by asking yourself questions, for example: “What’s the significance of these facts? What principle are they based on? How can I apply them? How do they fit in with what I already know? What’s beyond them?
- Review: Spend at least ten minutes every week reviewing all your previous notes. If you do, you’ll retain a great deal for current use, as well as, for the exam.
For more information, visit www.nursing.com/cornell